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Customer Satisfaction Survey Companies
RNB Research is a full-service market research company in Asia having Offices in India, China & UAE .We consider our selves as FIELDWORK SPECIALIST FOR ASIA and are ISO 9001:2000 certified. Our activities include both quantitative & qualitative Market Research: CATI, PAPI, mail surveys, pre-recruits, in-depth interviews, focus group, mystery shopping, online panels (Physicians, B2B and Consumers) & secondary research.
Customer Satisfaction Research helps the businesses in building stronger relationships with customer. Market research enables one to define what the "best service" for customer is. The information gained through customer satisfaction research allows you to target limited resources in improving services.
Gone are those days when producers would be kings: today the consumer is the king. The key to entry-exit of companies is in the hands of the consumer.
Today, the major driver of a company's profitability depends on customer satisfaction level. With more & more easy availability of options; the consumers are riding a high wave.
RNB Research carry out market research and industry analysis to determine the level of customer satisfaction. We lay emphasis on customer relationship & evaluate the changes as per the choice of the consumers.
Based on the feedback, we advice companies to customize market offerings, services, programs, messages & media.
We associate with companies in improving over the value of customers & provide time to time customer strategies.
For all you Market Research needs in Asia China, India and UAE
Contact us or Send us your inquires at:
RNB House
142 A/2, NSEZ
Noida Special Economic Zone,
Noida-Dadri Road, Phase II
Noida - 201305 (U.P.)
India
Tel.: +91-120-2460000
Fax: +91-120- 2461111
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